My Mother and I thoroughly enjoyed our first hot air balloon flight with Cloud 9 today. The crew were very friendly, professional and made everyone feel at ease. We immediately knew we were in good hands. The weather looked bleak, but the rain stopped (just as John predicted) and the fog just added to the magic of it all. The views were amazing and the ride was very calm peaceful. We will definitely be back!
— Tracy B - Trip Advisor

It’s such a marvelous experience to ride on a hot air balloon. The view in the air is spectacular. Though it’s only 2 degree when we got to the field, but the excitement overcome the chillness. Thanks for the tips from my friend Raymond, we bought plastic boot covers to keep our shoes dry and it’s really effective and kept our feet warm.
The crew is very professional and helpful. Big thanks to Clara who has been communicating with me from day 1 of my plan, answering to my every query and drive all the way from Richmond to Sydney in the middle of the night to pick us up to the flying spot and drove us back to the train station afterwards. John the pilot is humorous, gave out clear instructions and proofed to us a save and smooth ride. The trip was filled with fun and excitement. From the setting up to help packing up the huge balloon, we enjoyed every minute of it.
I would recommend Cloud 9 to any one who wish to fly up to the sky.

Thanks Cloud 9.

Best regards, Lily, Sandy n Amy.
— Lily - Trip Advisor

My son and I enjoyed every minute of the whole experience from inflating the balloon to deflating and packing it away at the end. John (our pilot) was brilliant, he told us what to do and not to do all with a great sense of humour. This was our first ever flight in a hot air balloon and it was tremendously exciting and exhilarating. Getting up at the crack of dawn was a bit daunting, but so worth while! Clare (John’s wife) drove us all in a minibus from our meeting point, to where we would take off from and then picked us up and took us back at the end. They were both very friendly and welcoming and more informative and interesting. The views from the balloon were breath taking and as well as being encouraged to take cameras with us, they took group shots of everyone on the trip at various points throughout the flight. When everyone was departing John very kindly dropped us at the train station and knowing that we were visitors from England, he told us about interesting places to go and see.

A marvellous time was had by all.
— Moira B - Trip Advisor

This was really great experience. We got to see the balloon being inflated and then had a glorious flight. The views were spectacular and the professionalism of the pilot was exemplary. The flight takes off around sunrise because that is generally when the winds are at their most gentle. The pilot is very safety conscious (a planned flight a week earlier was called off due to high winds and we took off a little late because of concern over fog), which was very reassuring.
— John C - Trip Advisor

Thanks to all the cloud 9 team. You all where so professional and made us feel comfortable from start to finish. We had such a great experience, full of fun and laughter. We will be definitely be doing this again...regards José and Jessica Renderos.
— José and Jessica - Trip Advisor

Thank you Clare and John at Cloud Nine Balloon Flights- Hawkesbury for the incredible morning! From start to finish the tour was good fun and a great experience we will always remember. Warm and friendly service that ended with a delicious breaky. A great way to celebrate my partner’s birthday!
— Elenoar G - Trip Advisor

From start to finish the experience and organisation was well organised. John and his team were professional and had a great sense of humour. It’s so lovely to have such friendly and welcoming people greet you as you arrive. This was a fantastic day and would definitely recommend them to anyone who wants a memorable experience and a laugh along the way. Definately exceeded our expectations!
— Amanda P - Trip Advisor

Clare and John were very friendly and made the whole experience one to remember. I cannot recommend this enough, definitely worth every second!
— Munashe T - Trip Advisor